Terms of Service

Last updated: December 8, 2025

1. Acceptance of Terms

By accessing and using GenBI ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use the Service.

2. Description of Service

GenBI is a Business Intelligence SaaS platform that provides data analytics, visualization, and AI-powered insights. The Service allows users to:

  • Connect and integrate various data sources (databases, spreadsheets, APIs)
  • Interact with an AI assistant for natural language data queries
  • Create and manage dashboards and visualizations
  • Generate reports and insights from connected data

3. User Accounts

To use the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain the security of your password and account
  • Notify us immediately of any unauthorized use of your account
  • Be responsible for all activities that occur under your account

4. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. By using GenBI, you consent to our collection and use of your data as described in the Privacy Policy.

You retain all rights to your data. We do not claim ownership of any data you submit, upload, or display through the Service.

5. Acceptable Use

You agree not to:

  • Use the Service for any illegal purpose or in violation of any laws
  • Attempt to gain unauthorized access to the Service or related systems
  • Interfere with or disrupt the Service or servers
  • Use automated systems to access the Service without permission
  • Share your account credentials with others
  • Upload or transmit malicious code, viruses, or harmful data

6. Subscription and Payment

Some features of the Service may require a paid subscription. By subscribing, you agree to:

  • Pay all fees associated with your subscription plan
  • Provide current and accurate billing information
  • Subscriptions automatically renew unless cancelled
  • Refund policies as outlined in your subscription agreement

7. Intellectual Property

The Service and its original content, features, and functionality are owned by GenBI and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

8. Limitation of Liability

To the maximum extent permitted by law, GenBI shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the Service.

9. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through the Service. Your continued use of the Service after changes constitutes acceptance of the new Terms.

11. Contact Information

If you have any questions about these Terms, please contact us at:

Email: legal@genbi.com

Note: This is a template Terms of Service document. Please consult with a legal professional to ensure compliance with applicable laws and regulations before using in production.